The best removal companies in London
We assessed 29 removal companies serving London against our published standard, and 11 made this list of the best removal companies in London. Every one cleared identity checks from publicly visible facts, a full read of its reviews and a complaints review. Seven more came close but need extra checks before we would point anyone at them, and the rest fell short. The order below is our own score, not a paid position.
29 companies assessed serving London, checked 22 October 2026. 11 meet the standard.
Every company that passed our checks
Get quotes from these companies- Rank 1London House Removals LtdRemoval and storage company · Walthamstow, East London · serving Greater London
“A perfect 5.0 from 225 Google reviews and an answer on every review we read across both platforms. Match the phone number when you book, because unrelated firms trade under near identical names.”
Google: 5.0 / 5 Trustpilot: 4.2 / 5 Coverage: Greater London Storage: Own facility, Rainham (Essex) Website: londonhouseremovals.comBook with confidenceRD verdict - Rank 2WARD THOMAS REMOVALS LIMITEDRemovals company · Park Royal, west London · London wide
“A BAR member with 743 Google reviews at 4.9 and an owner answer on all 100 of the newest reviews in our sweep, plus 4.9 from 504 on Trustpilot. Long established and hard to fault on the evidence we read.”
Google: 4.9 / 5 Trustpilot: 4.9 / 5 Coverage: London wide from the Park Royal base at 141 Acton Lane, with area pages on the site covering Barnes, Battersea, Chelsea, Chiswick, Fulham, Hampstead, Kensington, Mayfair, Notting Hill, Richmond, Wandsworth, Westminster and more across west and central London, and international pages reaching France, Switzerland, Germany, Spain, Brussels, Geneva, Dubai and the USA Storage: As advertised: household, self, business and archive storage are all offered on the site, and reviewers describe months of storage woven into multi stage moves, but the company publishes no warehouse address, no capacity and no photographs of the facility and no inspection exists for us. As advertised. Website: ward-thomas.co.ukBook with confidenceRD verdict - Rank 3ALEXANDERS REMOVALS AND STORAGE LTD.Removals and storage company · Park Royal, west London · London and home counties
“We read all 166 Google reviews and the full 690 review Trustpilot distribution. 4.9 on Trustpilot with the 12 negatives counted one by one, and replies across 77 of the Google corpus.”
Google: 4.7 / 5 Trustpilot: 4.9 / 5 Coverage: London wide from the Chase Road NW10 base and a second operational site at Unit 3 Communication Park, Steyning Way, Hounslow TW4 6DL, with site pages covering house, flat, office, school, hotel and embassy removals across London and the surrounding counties, storage marketed at London customers, and international shipping offered, though the firm holds no BAR Overseas Group membership Storage: Self storage, container storage, long term storage, commercial storage and interior design storage are all offered from the Chase Road and Hounslow sites, with a free collection into storage service advertised and a storage size calculator on the site. Reviewers describe months in storage woven into multi stage moves, including one case where stored goods came back damaged. No capacity figures or facility photographs are published and no inspection exists for us. As advertised. Website: alexandersgroup.co.ukBook with confidenceRD verdict - Rank 4JAMES REMOVALS LTDRemovals company · Kidbrooke, south east London · Bromley, Greenwich and Kent
“A BAR member at 4.8 from 212 Google reviews and 4.9 from 220 on Trustpilot. It answers most of its reviews but only about half of the one and two star ones, so get the written quote and the insurance schedule.”
Google: 4.8 / 5 Trustpilot: 4.9 / 5 Coverage: Blackheath, Kidbrooke, Bromley, Beckenham, Greenwich and the rest of south east London, with Kent served from Sevenoaks, and United Kingdom, Ireland, France and Spain removals claimed. Moves named in the review corpus reach Worcestershire, Dorset, Somerset, Colchester, Oxford and the north of England Storage: As advertised: our own modern warehouse which is secure, heated and dry with discounted rates on long term storage, a 10,000 sq ft storage area inside a 30,000 sq ft Blackheath headquarters, and a second depot at Unit 18, North Downs Business Park, Pilgrims Way, Sevenoaks, Kent TN13 2TL. Nobody has inspected a building for us, and no separate London storage address beyond Old Post Office Lane is published anywhere we could read Website: www.jamesremovals.com, checked 27 September 2026. The domain was created on 14 January 2002, the site footer prints no legal name and no company number, and the .co.uk spelling of the name is held by an unrelated third partyBook - ask these questionsRD verdict - Rank 5CENTRAL MOVES LTDRemovals company · Twickenham · south west London and Middlesex
“An AIM and IAM member with 4.6 from 106 Google reviews and public answers to six of its ten one and two star reviews there. Its Trustpilot profile sits lower at 3.8, which we weigh rather than hide.”
Google: 4.6 / 5 Trustpilot: 3.8 / 5 (TrustScore, labelled Great) Coverage: Twickenham, Whitton, Hounslow, Richmond upon Thames, Teddington, Hampton, Staines, Feltham, Isleworth and the rest of South West London and Middlesex, with branch pages for Camberley in Surrey and Farnborough, Huntingdon in Cambridgeshire and St Ives, and moves described in reviews reaching Lincolnshire, Dorset, Devon, Cornwall, Coventry, Milton Keynes and Scotland Storage: As advertised: containerised storage, conventional storage and data and document storage from the Twickenham trading estate, with a live customer storage portal linked from the site. The AIM member listing records an own containerised storage facility for this firm, so a building exists and is described by a third party, but nobody has inspected it for us and no capacity figure is published Website: www.centralmoves.co.uk, linked from the claimed Google profile and carrying the legal name, company number 04154268 and VAT number 944023739 in its footer, checked 27 September 2026Book - ask these questionsRD verdict - Rank 6OIS REMOVALS LIMITEDRemovals and storage company · Tooting, south west London · south west London wide
“4.7 from 35 Google reviews with a distribution we verified star by star and Which? membership behind it. Just 2 critical reviews in 35. A small corpus, but a clean one.”
Google: 4.7 / 5 Trustpilot: 4.0 / 5 Coverage: Tooting, Wimbledon, Balham, Battersea, Brixton, Clapham, Colliers Wood, Earlsfield, Fulham, Furzedown, Kingston, Morden, Norbiton, Norbury, Pollards Hill, Putney, Raynes Park, Roehampton, Streatham, Wandsworth, West Norwood and Wimbledon Park, with every area inside the M25 claimed at standard rates and no per mile charge. Moves named in the review corpus reach Hackney, Islington, Muswell Hill, the Cotswolds and Oxford Storage: As advertised: the company's own storage warehouse in Tooting, London SW17, described as modern, fully insured, CCTV, alarmed and red care protected, with personal storage, business storage, storage units in Wimbledon, free removal blankets and covers, and insurance of up to 1,000 pounds included with the option to raise it. The company also promises to beat a storage provider's price and to collect the goods from them. Nobody has inspected a building for us, and no capacity figure is published anywhere we could read Website: oisremovals.co.uk, checked 27 September 2026. The domain was registered on 3 September 1999, three and a half years before the company incorporated, and is renewed through 2029. The footer prints company number 04685497 and the trading address, and five further domains carry the same trading nameBook - ask these questionsRD verdict - Rank 7Allen and Young RemovalsRemovals and storage company · Hendon, north west London · London wide
“Every one of its 93 Google reviews and all 20 Trustpilot reviews are five star, read end to end with nothing hidden. Same owner since 2005. The only note is that the firm rarely replies to reviews, because there is almost nothing to reply to.”
Google: 5.0 / 5 Trustpilot: 4.6 / 5 Coverage: London wide from the Hendon NW4 base, with dedicated area pages for the northern, north western, western, southern and eastern postal districts, Barnet, Enfield, Harrow, Watford and St Albans, plus UK wide moves and Western Europe relocations; worldwide shipping is arranged through partners and the firm holds no overseas trade group membership Storage: A storage service is offered from what the site calls a purpose built and secure facility in the heart of North London, with an inventory written as goods are loaded and one company handling the whole chain. No facility address, capacity figures or photographs are published; an older area page places the firm's storage on the A406 North Circular Road. No inspection exists for us. As advertised. Website: allenandyoung.co.ukBook - ask these questionsRD verdict - Rank 8ATLAS DISTRIBUTION SERVICES LIMITEDRemovals and distribution company · Welham Green, Hertfordshire · London, Hertfordshire and the South East
“529 Google reviews at 4.9 with a negative tail we verified at exactly 13 reviews going back to 2016. Cancellation charges and the 50 pound liability limit are published in writing, so read the insurance schedule before you book.”
Google (Atlas of London profile): 4.9 / 5 Google (Atlas Distribution Services Ltd profile): 4.5 / 5 Coverage: London, Hertfordshire and the South East from the Welham Green base, with a nationwide and overseas service claimed on the National Guild profile and moves described in reviews reaching Bath, Kent, Cornwall, Birmingham and Edinburgh Storage: As advertised: containerised storage in warehouse facilities with 24hr monitored intruder and fire alarm security, inventories and container access, at Unit 2 Travellers Lane, Welham Green AL9 7HF on the Google profile and Unit 1 on the Facebook page. The company claims over 60,000 square feet across its warehouse hubs, a figure that appears only on LinkedIn, and nobody has inspected a building for us Website: www.atlasoflondon.co.uk, linked from both Google profiles, built on Squarespace and checked 27 September 2026. The sibling domain atlasoflondon.com redirects into the same siteBook - ask these questionsRD verdict - Rank 9THOS. C. FULLER & SON LIMITEDRemovals company · Croydon · Carshalton, Wallington and Sutton
“43 of its 44 Google reviews are five star and not one review since 2014 sits below four stars. A fourth generation family firm from Carshalton with a corpus small enough that we read all of it.”
Google: 5.0 / 5 Coverage: Carshalton, Wallington, Sutton and Croydon at the south west London and Surrey border, with completed moves named in the review corpus reaching Mitcham, Hampshire and Guildford and long distance moves throughout the UK claimed on the site Storage: As advertised: containerised warehouse storage at the Carshalton depot, with containers brought on the lorry to your home, packed and wrapped in removal blankets, closed until delivery and handled by fork lift truck at the warehouse. Crate hire in medium, large and computer sizes is offered alongside it. No capacity figure and no inspection exists for us Website: fullersremovals.co.ukBook - ask these questionsRD verdict - Rank 10Santa Fe Relocation Services (UK) LimitedInternational removals and corporate relocation · Hammersmith and Uxbridge, London · UK and worldwide
“A BAR member and FIDI affiliate with genuine scale, 2,891 Trustpilot reviews, but its Google profile averages 3.3 with 28 of 70 reviews at one or two stars and replies slow to arrive. A capable international mover. Check the survey and the written terms carefully before you commit.”
Google: 3.3 out of 5 Trustpilot: 3.7 out of 5 Coverage: London (Hammersmith registered office, Uxbridge office), west London and the Home Counties, UK-wide moves, and worldwide relocations through the group network Storage: As advertised: group storage offered worldwide, described as security-patrolled premises with 24/7 CCTV and access by appointment. No UK storage address is published on either website, so we could not verify a facility for this entity. Website: www.santaferelo.com and www.santaferelocation.comBook - ask these questionsRD verdict - Rank 11Sterling Relocation LimitedInternational relocation company · Uxbridge, west London · London, the Home Counties and worldwide
“All 145 Google reviews read end to end at 4.7, matching Google's own breakdown exactly, with company replies on 51 of them and FIDI FAIM certification to 2029.”
Google: 4.7 / 5 Trustpilot: 3.4 / 5 Coverage: London and the Home Counties including Uxbridge, Hillingdon and Buckinghamshire for UK moves, plus worldwide relocation through the group network: the review file covers moves to and from France, India, the United States, Canada, Australia, Germany, Italy, Switzerland, Portugal, Malaysia, Hungary, Belgium, Ireland and Gibraltar Storage: As advertised: short term storage, long term storage and moving related storage are all listed on the Google profile services panel, and one complaint in the file concerns goods kept in storage for two years. No UK storage address is published on any site we read, so we could not verify a facility for this entity. Website: www.sterlinglexicon.com (Google profile and FIDI contact) and www.sterlingmoving.co.uk for consumer quotes; the BAR record still points at www.sterlingrelocation.com, which served a Cloudflare error page when we opened it on 24 September 2026Book - ask these questionsRD verdict
Every company above passed our published vetting standard (how we choose) . The 18 we assessed that did not pass are not listed here.
What the reviews actually say
Across the 11 companies on this list the review picture is strong, with one clear outlier. Ten of the 11 hold Google averages of 4.6 or above. On the corpora we counted star by star, 1,625 Google reviews across ten firms and 1,235 Trustpilot reviews with fully published distributions, 109 reviews sit at one or two stars, just under 4 in every 100. Santa Fe Relocation is the exception. 28 of its 70 Google reviews sit at one or two stars and the profile averages 3.3, which is why it carries a check-before-booking verdict despite BAR and FIDI membership. Where the strong firms collect criticism it is usually about how a quote was structured or how long a job ran, and the best of them answer it in public. London House Removals replied to every review we read on both platforms, and Ward Thomas answered all 100 of the newest Google reviews in our sweep. Basis: the 11 company listings, read end to end between 22 August and 17 October 2026, figures taken from the platform distributions documented on each listing.
Moving in London
Parking outside your door
Most London moves start with a parking problem. Most streets sit inside a controlled parking zone, and a removal lorry standing outside your door usually needs a suspension or a reserved bay from the council that runs your street. Notice periods and fees are set borough by borough. Several councils want two weeks or more of notice, and once the daily fee and the administration charge are added the total often runs into three figures. If your street is a red route, the application goes to Transport for London rather than the borough and takes longer, so give your removal company the postcode early. A firm that asks about parking at the quote stage is doing its job. One that turns up and hopes is not.
Charges your removal company drives through
The Ultra Low Emission Zone covers every London borough. Vehicles that miss the emissions standard pay £12.50 a day, and that bill lands on whoever runs the van. The Congestion Charge covers the central zone at £18 a day between 7am and 6pm Monday to Friday, and from 12pm to 6pm at weekends and bank holidays (Transport for London rates, checked 22 October 2026). A compliant operator prices these into the quote, so ask whether the price already includes them. If one quote comes in suspiciously cheap, this is one of the first places the difference hides.
Crossing the river
Rotherhithe Tunnel is too narrow for most removal lorries, which leaves east London with the Woolwich Ferry, the Blackwall and Silvertown tunnels, and the Dartford Crossing further out. A charge applies at the tunnels between 6am and 10pm, and the Dartford Crossing charges in both directions. That geography is why a move from Barking to Greenwich is not the short hop the map suggests for a loaded lorry, and why crews that know the city plan the crossing before the day, not during it.
Flats, mansion blocks and lift bookings
In a flat, the building matters as much as the boxes. Mansion blocks and newer developments often need the service lift booked in advance through the managing agent, with a time slot and sometimes a deposit, and council and housing association blocks have their own move day rules. Book the lift before moving day, not on it, because when the lift is out of order that morning someone walks the sofa down eight flights. Ask any company you shortlist what its plan is for upper floors and long carries from the van.
Terraces, conservation areas and narrow stairs
Victorian and Georgian terraces were not built with wardrobes in mind. Tight staircases with winders, sash windows that come out for large items and doorways too narrow for a three seater are weekly work for a good London crew, and hoist jobs are routine in places like Kensington, Hampstead and Chelsea. Conservation area rules can also restrict where a lorry may stand. This is exactly what the survey is for. A company that measures access before quoting is protecting you from a surcharge on the day.
When to book
London moves cluster at the end of the month, on Fridays and through the school holidays, and the good firms fill those slots first. Four to six weeks of notice is comfortable for most moves, and month ends and August should be booked earlier still. London traffic has its own opinion about your schedule too, so a realistic quote builds in time for the road, not just the loading.
FAQs
How did you pick the best removal companies in London?
The same published standard for every firm. Identity checks on who actually trades under the name, drawn from the publicly visible facts, a read of the full review corpus on Google and Trustpilot including every complaint, and a read of the insurance figures, labelled as advertised where nothing outside confirms them. No company can pay to appear here.
How many London removal companies did you assess?
29 firms serving Greater London were assessed in this pass, checked 22 October 2026. 11 made the list. A further 7 scored close to the line but need extra checks before we would recommend them, and the rest fell short of the standard outright.
What do the RD verdicts mean?
Book with confidence means the company cleared every part of our check with nothing unresolved. Check before booking means we found something you should ask about, such as a weak spot in complaint handling, and the listing says exactly what. Anything weaker does not appear on this list.
Is this ranking for sale?
No. The order comes from our own score across the checks, and no placement, position or verdict can be bought. In a city where a company could not clear the standard, the list would stay empty rather than get padded.
Do these companies cover my part of London?
Coverage differs firm by firm and each listing shows the patch we verified, from single borough specialists to crews that work all of Greater London and the home counties. Most London firms will travel, but a Walthamstow crew charging by the hour prices a Richmond job differently, so it pays to start with firms already working near you.
Can I get quotes without reading all of this?
Yes. Use the quote button and tell us about the move. We pass it to up to 2 of the verified companies above and they come back to you with quotes. Your details are never sold on to anyone else.
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