London House Removals Ltd
At a glance
Removal Dude scores London House Removals Ltd 90/100, with a verdict of Book With Confidence. Google rates London House Removals Ltd 5.0 / 5 from 225 reviews. Trustpilot rates London House Removals Ltd 4.2 / 5 from 17 reviews. Removal Dude verified 7 facts about London House Removals Ltd against independent public records. This listing documents 2 complaints about London House Removals Ltd in full, each with the company's reply. London House Removals Ltd holds no BAR, NGRS or FIDI membership. Removal Dude last checked every fact about London House Removals Ltd on 22 August 2026.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | London House Removals Ltd |
| Company number | 07207990 |
| Incorporated | 30 Mar 2010 |
| Status | Active, 2 directors |
| Address | 313B Hoe Street, London E17 9BG |
| Phone | 020 7118 7778 |
| Website | londonhouseremovals.com |
| Areas | Greater London |
| Storage | Own facility, Rainham (Essex) |
| “Since 2010” | Matches Companies House |
| £25,000 transit cover | Advertised, not verified* |
| 10,000+ moves | Plausible scale, unverifiable |
What customers say
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 5.0 / 5 | 225 | 1 of 225 (one two-star) | |
| Trustpilot | 4.2 / 5 | 17 | 1 of 17 (one one-star) |
What people love about this company
We read all 17 Trustpilot reviews and all 225 Google reviews end to end, including every owner reply on both platforms:
Reviews run at a steady pace from November 2020 to August 2026 with no suspicious clusters, and the accounts span a wide range of experience from first-time reviewers to Local Guides with hundreds of reviews. Every review on both platforms carries a company reply: warm on the praise, detailed and factual on the criticism. One reviewer describes switching from AnyVan as “night and day”.
The complaints, and the company's answers
There are exactly two negative reviews across both platforms. Here is both sides of each, verbatim. We note, we don't accuse.
Trustpilot one-star - “Bait and switch”
Google two-star - quoted hours dispute
The Trustpilot one-star is consistent with the same-name problem documented below, which the company itself confirms has “already happened on a few occasions”. We cannot determine from the outside which firm quoted that customer. The Google two-star is a dispute about how the quote was structured, not about hidden fees: the reply publishes the terms verbatim (three hours minimum with a stated hourly rate after), and the job ran one hour over. Whether the crew's pace was reasonable we cannot judge from outside. The reply is pointed and asks for the review's removal, but it engages the facts. Item 5 in the checklist below exists because of reviews exactly like this one.
Sources: Trustpilot profile (all 17 reviews) and Google Maps listing (distribution, visible reviews, owner replies), both read 22 August 2026. Review texts and replies cross-checked via DataForSEO business data, 22 August 2026.Before you book, ask for these six things
- The insurance schedule, not a summaryGoods in Transit and public liability, with the policy number and cover amount, valid on your moving date. Any firm can say “fully insured”; the schedule is proof.
- A written quote that states what is includedPacking materials, fuel, congestion and ULEZ charges, stairs, waiting time. The most common complaint in this industry is a price that grows on moving day.
- Deposit terms in writingAmount, when it is taken, and refund conditions. If the firm belongs to the BAR, deposits are additionally protected by their Advance Payment Guarantee.
- Who will actually turn upAsk directly: is this job subcontracted, and if so, to whom? The name on the van should match the name on your contract.
- What happens past the quoted hoursMany quotes are “2 people and a van” with a minimum charge (often 3 hours). What rate applies after that, and when does it start counting? Get it in writing before moving day.
- A name and number match Especially with this company: the contract name, phone number and address should match the registered details (company number 07207990, 313B Hoe Street, London E17 9BG, 020 7118 7778). See the warning box below.
Warning: 3 firms trade under this name
The company itself says mistaken-identity complaints “already happened on a few occasions”. Before booking anyone called London House Removals, match the phone number and the name on the contract to the details in box 1.
Memberships
We checked the public member directories of the three bodies that matter in UK removals on 22 August 2026:
| BAR | Not a member | Code of Practice, regular inspections, Advance Payment Guarantee on deposits |
| NGRS | Not a member | Code of Practice, quality monitoring |
| FIDI | Not a member | FAIM certification, audited international standard; mainly for overseas moves |
Frequently asked questions
Is London House Removals Ltd legit?
Yes, as far as public records show. Removal Dude independently verified 7 facts about London House Removals Ltd against outside sources: Companies House records, public review platforms and trade body directories. London House Removals Ltd appears at Companies House under company number 07207990, incorporated 30 Mar 2010. London House Removals Ltd scores 90/100 on the Removal Dude score with a verdict of Book With Confidence, last checked 22 August 2026.
Is London House Removals Ltd insured?
London House Removals Ltd advertises goods in transit insurance up to £25,000, but insurance on this listing is an advertised claim, not an independently verified fact. The UK has no public register of removals insurance, so no outside checker can confirm cover from records alone. Before booking, ask for the policy schedule itself: policy number, what it covers, the amount, valid on your moving date. Any firm can say it is fully insured; the schedule is the proof.
Is London House Removals Ltd BAR registered?
No. London House Removals Ltd is not a member of the British Association of Removers (BAR); Removal Dude checked the BAR public member directory on 22 August 2026 and found no entry. BAR membership is voluntary and most UK removal firms hold none; it adds a Code of Practice, inspections and deposit protection, so treat it as a small positive signal, not a requirement.
How good are London House Removals Ltd reviews?
Here is what the public review platforms show for London House Removals Ltd: Google shows 5.0 / 5 from 225 reviews, and 1 of them is rated one or two stars. Trustpilot shows 4.2 / 5 from 17 reviews, and 1 of them is rated one or two stars. London House Removals Ltd has 2 complaints documented in full, verbatim, with the company's reply as of 22 August 2026.
Which firm is the real London House Removals Ltd?
More than one business trades under this name, so match the details, not just the name. The firm this listing covers is London House Removals Ltd, company number 07207990, 313B Hoe Street, London E17 9BG, phone 020 7118 7778, website londonhouseremovals.com. The other 2 entries are separate firms that happen to share the same name. Before booking anyone called London House Removals Ltd, match the company number, address and phone number on the contract to the firm described here.