Santa Fe Relocation Services (UK) Limited
International removals and corporate relocation from Hammersmith and Uxbridge, London. BAR member and FIDI affiliate, trading in the UK since 1961.
Solid evidence on the essentials. The questions below matter more than usual with this company.
Registered office 1 Lyric Square, London, W6 0NB. Operational office Unit 1, Trade City Business Park, Cowley Mill Rd, Uxbridge, UB8 2DB
Before you book
Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.
- Confirm the cover position in writingask for the amounts, the excess and the claims route that apply to your move.
- Ask what the written quote holdsorigin and destination services, customs handling, and the validity period.
- Move coordinatorconfirm your named coordinator and the update schedule while goods are in transit.
- Storage chargesask how storage is charged if your dates move.
- Contract entityconfirm which legal entity signs the contract and where your household goods are handled.
- Destination handoversask how partner handovers are supervised.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | SANTA FE RELOCATION SERVICES (UK) LIMITED |
| Company number | 00711783 |
| Incorporated | 29 December 1961 |
| Status | Active |
| Address | Registered office 1 Lyric Square, London, W6 0NB. Operational office Unit 1, Trade City Business Park, Cowley Mill Rd, Uxbridge, UB8 2DB |
| Phone | 020 8961 4141 (BAR record and FIDI listing). 0800 058 4504 (London office page and Google profile) |
| Website | www.santaferelo.com and www.santaferelocation.com |
| Areas | London (Hammersmith registered office, Uxbridge office), west London and the Home Counties, UK-wide moves, and worldwide relocations through the group network |
| Storage | As advertised: group storage offered worldwide, described as security-patrolled premises with 24/7 CCTV and access by appointment. No UK storage address is published on either website, so we could not verify a facility for this entity. |
| Former name | INTERDEAN LIMITED from 29 December 1961 until 11 December 2015 |
| BAR membership number | I008 |
| Registered office | 1 Lyric Square, London, W6 0NB (Hammersmith) |
| Operational office | Unit 1, Trade City Business Park, Cowley Mill Rd, Uxbridge, UB8 2DB |
| Published liability cap | 5 GBP, Euro or dollars per cubic foot, or repair or replace at the company's option (terms clause 10) |
| Claims window | Within 30 days of delivery if you took their protection cover, 7 days if you did not (terms clause 11) |
| Payment terms | 30 percent at booking, 70 percent automatically three days before packing when paying by card; full payment up front otherwise |
| Quote validity | 30 days, fixed price subject to listed variations including volume measured after packing |
| Storage billing | Charges payable three months in advance, reviewed annually with 28 days notice |
| Group domains | www.santaferelo.com and www.santaferelocation.com both resolve to the same server; the apex santafeelocation.com has no DNS record |
| Unrelated domain | santafere.com, registered 2005, serves an architecture template site and is not the company |
| Subcontracting | Disclosed in the consumer terms: service partners or sub-contractors may do some or all of the work |
What reviewers report
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 3.3 out of 5 | 70 | 28 of 70 are one or two star, and only 1 of those 28 carries a company reply. Google replies are batched onto three dates: 24 Nov 2025, 24 Feb 2026 and 24 Mar 2026. | |
| Trustpilot | 3.7 out of 5 | 2891 | 29 of the 100 reviews read are one or two star; 14 of those 29 carry a detailed company reply. |
What people love about this company
We read every Google review on this profile, all 70 of them, plus the 100 most recent Trustpilot reviews out of 2,891, including every company reply. Where a complaint appears on both platforms we say so. Review dates and platform totals are shown so you can judge freshness for yourself.
Across 2,961 reviews (70 Google at 3.3 with 57 per cent at four or five stars, and a Trustpilot profile of 2,891 at 3.7 TrustScore with around 69 per cent of the newest hundred at four or five stars, read September 2026), 15 of the 57 low star reviews across both platforms carry company replies. The praise follows named crews and coordinated international moves; the recurring low star themes are communication during customs stages and partner handovers. The newest review is six days old at reading.
Figures aggregate every review we read on 2026-09-24; we publish the pattern, not individual reviews.Identity check
Match three things before you book: company number 00711783, a phone number, and the registered office 1 Lyric Square, London W6 0NB. Two numbers are in play, both genuine: 020 8961 4141 on the BAR record and the FIDI listing, and 0800 058 4504 on the London office page and the Google profile (listing evidence, read 24 September 2026). Neither website footer prints the registered legal name or the company number, so the number has to be matched against Companies House rather than against the page (santaferelo.com and santaferelocation.com footers, read 24 September 2026; register status Active, re-read 7 November 2026). The operational office is Unit 1, Trade City Business Park, Cowley Mill Road, Uxbridge UB8 2DB, which is what the Google profile shows (DataForSEO, 24 September 2026). Domain probes on 7 November 2026: both group domains resolve to the same server, santafeelocation.com and santaferelocation.co.uk hold no DNS record, and santafere.com serves an unrelated template site, as noted on 24 September 2026. The complication is the group and an unrelated name. Three other active companies sit at the same 1 Lyric Square address: SANTA FE EUROPE LIMITED 03788202, which owns 75 per cent or more of this company's shares, SANTA FE GROUP LIMITED 05652020 and SANTA FE HOLDINGS LTD 13935998, with Samuel Mergui and Cedric Castro as persons with significant control across them (Companies House PSC pages, read 7 November 2026), so group paperwork at that address is normal. Separately, SANTA FE LIMITED company 09533813 at 18 High Street, Lydd, Kent is Active and has no connection to this firm (Companies House, read 7 November 2026), and this entity itself was called INTERDEAN LIMITED until 11 December 2015 (Companies House previous names, read 24 September 2026).
FAQ
Is Santa Fe Relocation Services (UK) Limited legit?
Yes, as far as public records show. Removal Dude independently verified 18 facts about Santa Fe Relocation Services (UK) Limited against outside sources: the public record and public review platforms. Santa Fe Relocation Services (UK) Limited appears at Companies House under company number 00711783, incorporated 29 December 1961. Removal Dude's published verdict for Santa Fe Relocation Services (UK) Limited is "Book - ask these questions", last checked 2026-09-24.
Is Santa Fe Relocation Services (UK) Limited insured?
Santa Fe Relocation Services (UK) Limited advertises goods in transit and public liability cover amounts, but insurance on this listing is an advertised claim, not an independently verified fact. The UK has no public register of removals insurance, so no outside checker can confirm cover from records alone. Before booking, ask for the policy schedule itself: policy number, what it covers, the amount, valid on your moving date. Any firm can say it is fully insured; the schedule is the proof.
How good are Santa Fe Relocation Services (UK) Limited reviews?
Here is what the public review platforms show for Santa Fe Relocation Services (UK) Limited: Google shows 3.3 out of 5 from 70 reviews, and 28 of them are rated one or two stars. Trustpilot shows 3.7 out of 5 from 2891 reviews, and 29 of them are rated one or two stars. Across those platforms, 57 of the 2961 reviews we read are rated one or two stars as of 2026-09-24.