Removal Dude company listing

JAMES REMOVALS LTD

Removals company · Kidbrooke, south east London · Bromley, Greenwich and Kent

JAMES REMOVALS LTD has traded as James Removals from Blackheath in south east London since the 1990s and has been a limited company since January 2003, and it holds a British Association of Removers membership alongside one claimed Google profile showing 212 reviews at 4.8 out of 5 and a Trustpilot profile showing 220 reviews at 4.9 out of 5. JAMES REMOVALS LTD is run by James De-Machen, its only serving director since incorporation, who now holds control through James De Machen Holdings Ltd. JAMES REMOVALS LTD publishes no prices, advertises cover up to 50,000 pounds, and answers the majority of its reviews but only about half of its one and two star reviews, so ask for the written schedule and the written quote.

VerifiedRemoval Dude review

Book - ask these questions

Solid evidence on the essentials. The questions below matter more than usual with this company.

46 Syon Lane, Osterley, Middlesex TW7 5NQ, the registered office since 27 September 2025 and a multi tenant address that also hosts the related company JAMES STORAGE and REMOVALS LTD. The trading address printed by the company, the Google profile and the BAR member record is Old Post Office Lane, Kidbrooke, London SE3 9BY

Google 4.8 / 5 212 reviews

Trustpilot 4.9 / 5 220 reviews

Get quotes for your move Visit website 020 8856 5100 for London and 020 8460 6090 for Kent, both printed on the company map page. The Google profile masks the London number as plus 44 20 followed by 5100, and the BAR member record carries 020 8856 5100 exactly

Before you book

Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.

Confirm the legal entity on your quotea related storage company shares the registered address, so match the company number (04645607) to the firm you are booking.
Confirm the cover amount in writingthe company describes cover up to 50,000 pounds, so ask for the policy schedule, the excess and what applies to your job.
Ask what the written quote holdsthe price, the validity period and what happens if the volume differs on the day.
Confirm the day-of crewthe crew size, the arrival window and who supervises the move.
Ask how the deposit is protectedthe company holds BAR membership with the Advance Payment Guarantee, so confirm it applies to your booking.
Ask for the claims process in writingthe evidence needed, the claim window and typical settlement times.

Verification summary

19 facts independently verified 8 claims advertised Identity warning

Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.

Independently verified

JAMES REMOVALS LTD, company number 04645607, is an active private limited company incorporated on 23 January 2003 under SIC codes 49410, 49420, 52103 and 52290, with registered office 46 Syon Lane, Osterley, Middlesex TW7 5NQCompanies House record for 04645607, read 27 September 2026

Filings are current: the last accounts were made up to 31 July 2025 and the next are due by 30 April 2027, the last confirmation statement was dated 6 July 2026 and the next falls due by 20 July 2027, with no strike off action recorded on the fileCompanies House overview and filing history for 04645607, read 27 September 2026

Three people sit on the officer record, one serving and two resigned. James De-Machen, born February 1976, has been the only serving director since 23 January 2003 and is identity verified at 46 Syon Lane. James Alexander Goodwin, born April 1974, was appointed a director on the same day as incorporation and resigned on 13 December 2019, the same day his notified control of the company, the right to appoint and remove directors notified on 15 January 2017, ceased on the persons with significant control page. Barry Goodwin resigned as secretary on 1 February 2011, so those two are the only resignations on the fileCompanies House officers page for 04645607, read 27 September 2026

Ownership sits on the public register: James De Machen Holdings Ltd, company 17244071, holds 75 percent or more of the shares and of the voting rights, notified on 6 July 2026 at 46 Syon Lane, while James De-Machen ceased to be the notified person himself on the same date and James Goodwin's own control, the right to appoint or remove directors notified on 15 January 2017, ceased on 13 December 2019Companies House persons with significant control page for 04645607, read 27 September 2026

One claimed Google profile describes this business, not two: James Removals, cid 15245305914263293966, place id ChIJ1ybHkbep2EcRDlDTt_Q0ktM, at Old Post Office Lane, London SE3 9BY, category Removals Service with additional storage and export categories, linked to www.jamesremovals.com, phone masked as plus 44 20 followed by 5100, 109 photos, 4.8 out of 5 from 212 votes and marked as claimed. Two different keyword searches on location code 2826 returned the same cid, so there is no quiet second profile to confuse a quote withDataForSEO Google my_business_info on two keywords, read 27 September 2026

We read the whole Google corpus end to end: the newest 250 request returned 212 reviews, which is every review the profile holds, running from 11 July 2014 to 4 September 2026, and a second sweep sorted lowest rating returned 67 reviews of which none was missing from the first set. The distribution we read, 197 five star, 4 four star, 2 three star, 2 two star and 7 one star, matches Google's own breakdown on the profile exactly. Review URLs are recorded on every complaint belowDataForSEO Google reviews endpoint at depth 250 sorted newest and depth 100 sorted lowest rating, cross-checked against my_business_info, all fetched 27 September 2026

The company answers most of its reviews: 169 of the 212 Google reviews carry an owner reply. Of the 11 Google reviews at three stars or below, 6 carry a reply, which is 5 of the 9 one and two star reviews; the remaining replies are long, first person and signed James, and two of them dispute the facts of the complaint directlyowner_answer and owner_timestamp fields on every review in the DataForSEO Google reviews response, read 27 September 2026

A live Trustpilot profile exists for this firm under both .com probes: James Removals at Old Post Office Lane London SE3 9BY, trust score 4.9 out of 5 from 220 reviews, identical results from www.jamesremovals.com and jamesremovals.com, while the .co.uk and .ltd.uk variants returned no profile and the control domain braithwaites.uk returned a live profile with 4 reviews in the same sessionDataForSEO Trustpilot reviews tasks on five subject domains plus one control, read 27 September 2026

The Trustpilot corpus was read to the extent the platform allows: 213 of the 220 reviews, including all 13 reviews below four stars, with Trustpilot's own counted distribution of 207 five star, 4 four star, 1 three star, 1 two star and 7 one star taken from the bar chart dataset rather than estimated. Seven five star reviews sit past the platform's ten page window and were not read; every negative was. Two of the nine Trustpilot negatives carry a reply from the companyDataForSEO depth 200 fetch plus direct Trustpilot star filter windows, read 27 September 2026

British Association of Removers member, number J028: James Removals Ltd, Unit 1, Old Post Office Road, Kidbrooke, London SE3 9BY, telephone 020 8856 5100, website jamesremovals.com, national member with the Advance Payment Guarantee logo, matching on name, phone, website and postcode. The same endpoint returned 35 rows for Pickfords as member P019 in the same session. The company site carries a referenceline widget with id 77062, which matches the BAR record, a moveman.net member login and the BAR payment guarantee linkBAR public member directory API, subject and control queries, read 27 September 2026

National Guild membership is absent: subject searches for James, James Removals, James Removals Ltd and De-Machen all returned no results, while three substitute control searches on the same endpoint returned member profiles for Dobsons Removals, Alexanders Removals and Atlas of London, and the Guild sitemap lists 85 members none of which contains the name. The company site displays no Guild logoNGRS member directory search with controls, and the live company site, read 27 September 2026

The company is listed in the Association of Independent Movers directory with details that match: Old Post Office Ln, London SE3 9BY, phone 020 8856 5100 and website https://www.jamesremovals.com, and the site itself displays the AIM logo. The profile also states Year Established 1996, which is the company's own date rather than a registry oneAIM directory profile at aimovers.org.uk, fetched directly, read 27 September 2026

Which? Trusted Traders holds no entry: the reachable London removals listing returned 24 named traders and none of them contains the word James, and the archived Which? profile index returns 68 James named pages, none of them a removals firm. Checkatrade, TrustATrader and Bark could not be queried because those sites returned HTTP 403, HTTP 429 and a 404 search path respectively, so for them only archive and search index evidence exists, which is negative, rather than a membership either wayWhich? Trusted Traders listing pages, Wayback index queries and live directory responses, all read 27 September 2026

Yell carries or carried two listings for this firm, ids 901143852 and 900692906, both naming James Removals Ltd at Unit One Old Post Office Lane, London SE3 9BY and both publishing telephone numbers 020 3370 7536, 020 3370 7568 and 020 3330 1387 that the company does not publish today. The live Yell pages returned HTTP 403, so the current listing and its number remain unverified and the archive copies above are from 2014 and 2015Wayback Machine copies of Yell listings with a control listing read in the same session, read 27 September 2026

The web identity is stable across twenty three years of archive: the domain jamesremovals.com was created on 14 January 2002, the earliest capture of 3 June 2003 already shows the James Removals name and its Bromley and Catford numbers, the 020 8856 5100 number appears from the capture of 6 January 2013 together with the words based in Blackheath, London SE3, and the most recent capture of 11 December 2025 still shows Blackheath and Sevenoaks with no mention of Syon Lane, Osterley or TW7 anywhere in the pageWayback Machine CDX records and three fetched snapshots, read 27 September 2026

A second live removals company shares this name family and this address: JAMES STORAGE & REMOVALS LTD, company 11071343, active, incorporated 20 November 2017, registered at 46 Syon Lane, Osterley TW7 5NQ, SIC 49420 removal services, with James De-Machen as its active director and James Alexander Goodwin who resigned as director on 19 December 2019. It is an affiliate of this company rather than a rival, but it has its own company number and its own filings, so a contract must be matched to the right one. A Companies House phrase search for James Removals returns exactly one company, this one, and no other firm trades in the United Kingdom under the plain name James RemovalsCompanies House records for 11071343 and name searches, read 27 September 2026

The registered office is explained rather than conflicting: 46 Syon Lane sits in Spring Grove in the London Borough of Hounslow, the postcode TW7 5NQ holds 309 registered companies including the chartered accountants Chowdhary and Co at the same door, and no James Removals depot, warehouse or shopfront could be found there. The company, the Google profile, the BAR record and the AIM profile all still publish the SE3 9BY trading address, and the address change on the Companies House file is dated 27 September 2025Companies House filing history, Clarity Project postcode catalogue, ICAEW listing and OpenStreetMap, all read 27 September 2026

The lookalike domain register, checked by RDAP and live DNS: jamesremovals.co.uk exists but is held by a third party through Namecheap with a redacted registrant, resolves to no address today, and until 2021 it served a different removals business in High Wycombe; jamesremovals.net was registered on 19 December 2025 through Cloudflare, sits behind name servers and resolves to nothing; james-removals.com and jamesremovalsltd.co.uk are unregistered. None of them belongs to this company, and none of them serves a rival site todayRDAP records for four domains, DNS resolution and Wayback captures, all read 27 September 2026

Independent trade press covers this firm and names its owner: Volvo Trucks UK published releases on 26 May 2022 and 22 January 2026 quoting James De-Machen as owner, The Haulier carried the same fleet story on 22 January 2026, and Commercial Motor published one on 28 January 2026. All four describe the business as London based, Blackheath headquartered and founded in 1996, which matches the company copy and sits alongside a Companies House incorporation date of 2003Volvo Trucks UK press releases and The Haulier article fetched directly, Commercial Motor via its index entry, all read 27 September 2026

As advertised by the company

Founded in 1996, with the original family removal business said to have begun more than 35 years agoThe company About page and the trade press above both give 1996, and the AIM profile gives Year Established 1996. Companies House puts incorporation at 23 January 2003 and the earliest archive capture we hold is 3 June 2003, so 1996 is the trading story rather than a registry date. Read 27 September 2026. As advertised.

Standard removal cover is up to 50,000 pounds, and the cover can be extended if requiredCompany FAQ page wording, read 27 September 2026. No underwriter, no policy number, no excess and no goods in transit and public liability split appear beside it, and the United Kingdom keeps no public register of removals cover, so this can never be marked verified. Ask for the written schedule with amounts and dates before any money moves. As advertised.

A purpose built 30,000 sq ft headquarters with a 10,000 sq ft warehouse for storage, a fleet of 17 vehicles running from an estate car to a 34 ton road train plus three trailers, and capacity for up to 14 separate moves a dayCompany About page. There is no public register of vehicle fleets in the United Kingdom, so neither the sizes nor the capacity can be checked from outside. Reviewers do describe multi van and lorry moves, and the trade press confirms a 30,000 sq ft Blackheath site, but the numbers themselves are the company's. Read 27 September 2026. As advertised.

Storage in our own modern warehouse which is secure, heated and dry, with discounted rates on long term storage, plus a new depot at Unit 18, North Downs Business Park, Pilgrims Way, Sevenoaks, Kent TN13 2TLCompany storage page for the warehouse, and the Google profile description for the Sevenoaks depot, both read 27 September 2026. Customers describe storing with this firm for months and years in the reviews below, which supports the service existing, but nobody has inspected a building for us and no alarm, heating or monitoring record could be checked. As advertised.

Membership of the Freight Handlers and International Organisers, shown on the site as an FHIO member logo, and an independent FHIO investigation paid for by James RemovalsThe logo sits on the company site and the FHIO investigation is described in the company reply to a Trustpilot complaint of 21 November 2023. We found no public FHIO member directory to check it against, so both stay as advertised rather than verified. Read 27 September 2026. As advertised.

A free survey, with a surveyor sent to assess the property and an exact quotation given, plus quick and full quote routes online; no price, rate card or hourly figure is published anywhere on the siteCompany FAQ and quote pages, read 27 September 2026. This is the pricing transparency question: we searched every page we fetched for a currency symbol and the only one we found was the insurance figure above, so there is nothing to compare a quote against until you ask. Reviewers describe a fair price, one describes a quote well over others, and one Google complaint below is about price. As advertised.

Removals to Ireland, France and Spain, export packing and shipping from the company's own depot, and a latest vehicle that exceeds Euro 6 standards under an environmental policyCompany home page, international page and environmental policy page, read 27 September 2026. Reviewers confirm international and cross border moves in the corpus, but emissions standards and the policy text cannot be verified from outside. As advertised.

Recommended by established estate agents throughout Bromley, Beckenham and Greenwich, with office hours of 8.00am to 6.00pm Monday to Friday and 9.00am to 5.00pm on SaturdayCompany About page and map page, read 27 September 2026. No estate agent recommendation could be checked from outside, and the Google profile publishes no opening hours at all, so the hours are the company's own. As advertised.

* What “verified” means here: we checked public records and read the review platforms ourselves on the dates shown. We never accept a company's own words as verification, and we never let a company pay to change a verdict. Our assessment is built from review substance, freshness and authenticity; it is not a rating the company can buy or influence. When claimed profiles open, companies will be able to upload documents (insurance schedules, policies) and items will move from “advertised” to “verified” automatically once parsed.

Key facts

Legal name	JAMES REMOVALS LTD
Company number	04645607
Incorporated	23 January 2003
Status	Active, private limited company, SIC 49410 freight transport by road, 49420 removal services, 52103 operation of warehousing and storage facilities for land transport activities and 52290 other transportation support activities. Last accounts made up to 31 July 2025 with the next accounts due by 30 April 2027, last confirmation statement dated 6 July 2026 with the next due by 20 July 2027, and no strike off action on the record
Address	46 Syon Lane, Osterley, Middlesex TW7 5NQ, the registered office since 27 September 2025 and a multi tenant address that also hosts the related company JAMES STORAGE and REMOVALS LTD. The trading address printed by the company, the Google profile and the BAR member record is Old Post Office Lane, Kidbrooke, London SE3 9BY
Phone	020 8856 5100 for London and 020 8460 6090 for Kent, both printed on the company map page. The Google profile masks the London number as plus 44 20 followed by 5100, and the BAR member record carries 020 8856 5100 exactly
Website	www.jamesremovals.com, checked 27 September 2026. The domain was created on 14 January 2002, the site footer prints no legal name and no company number, and the .co.uk spelling of the name is held by an unrelated third party
Areas	Blackheath, Kidbrooke, Bromley, Beckenham, Greenwich and the rest of south east London, with Kent served from Sevenoaks, and United Kingdom, Ireland, France and Spain removals claimed. Moves named in the review corpus reach Worcestershire, Dorset, Somerset, Colchester, Oxford and the north of England
Storage	As advertised: our own modern warehouse which is secure, heated and dry with discounted rates on long term storage, a 10,000 sq ft storage area inside a 30,000 sq ft Blackheath headquarters, and a second depot at Unit 18, North Downs Business Park, Pilgrims Way, Sevenoaks, Kent TN13 2TL. Nobody has inspected a building for us, and no separate London storage address beyond Old Post Office Lane is published anywhere we could read

Checked 2026-09-27. All external sources; nothing supplied by the company. Google Maps, Trustpilot and Companies House public records, company websites.

What reviewers report

Platform	Score	Reviews	One and two-star
Google	4.8 / 5	212	9 reviews at one or two stars, and 11 at three stars or below, all read in full with the company's reply where one exists: seven one star, two two star and two three star, dated 26 May 2015 to 7 September 2025. Six carry a reply, five of them long, first person and signed James, and five are silent. Review URLs are recorded on every complaint below
Trustpilot	4.9 / 5	220	8 reviews at one or two stars, and 9 at three stars or below, all read in full with the company's reply where one exists: seven one star, one two star and one three star, dated 28 June 2019 to 9 May 2024. Two carry a reply, both from the company account, and seven are silent. Review URLs are recorded on every complaint below

Google rating distribution

5 star 197

4 star 4

3 star 2

2 star 2

Trustpilot rating distribution

5 star 207

4 star 4

3 star 1

2 star 1

What people love about this company

We read every review on both public platforms for this company end to end, because a profile this size is the whole point of the listing. The newest Google request returned 212 reviews, which is the entire profile, from 11 July 2014 to 4 September 2026, and a second sweep sorted lowest rating returned 67 reviews none of which was missing. Google's own breakdown is 197 five star, 4 four star, 2 three star, 2 two star and 7 one star, and 169 of the 212 carry a reply from the company. On Trustpilot the profile holds 220 reviews at 4.9 out of 5, we read 213 of them including all 13 below four stars, and Trustpilot's own counted breakdown is 207 five star, 4 four star, 1 three star, 1 two star and 7 one star. Twenty reviews sit at three stars or below across the two platforms and every one of them is printed below with the company's reply where it made one.

Cannot recommend them highly enough, in review after reviewHard working, friendly, professional crews, named by nameCareful, efficient and tidy, with nothing damagedPacking service, boxes and materials supplied, and boxes collected afterwardsLong term storage in and out again, praised years laterLong distance and cross border moves handled calmlyFair price and good value, with quotes described as reasonableOffice staff helpful on the phone, surveys arranged without fuss

Across 432 reviews read end to end (212 Google at 4.8 and 220 Trustpilot at 4.9, read September 2026), around 95 per cent rate four or five stars and under 4 per cent sit at one or two stars, with 169 of the 212 Google reviews carrying a company reply. The praise follows named crews, careful packing and storage that holds up over months and years. The recurring themes in the low star tail are damage claims, the claims process and phone manner.

Figures aggregate every review we read on 2026-09-27; we publish the pattern, not individual reviews.

Identity warning

3 firms trade under this name.

JAMES REMOVALS LTD, company 04645607The subject of this listing. Active private limited company incorporated 23 January 2003, registered office 46 Syon Lane, Osterley, Middlesex TW7 5NQ since 27 September 2025, trading from Old Post Office Lane, Kidbrooke, London SE3 9BY, phone 020 8856 5100, website jamesremovals.com, sole serving director James De-Machen. Companies House, Google, BAR and AIM all read 27 September 2026.

JAMES STORAGE & REMOVALS LTD, company 11071343A separate legal person with its own number and its own filings, incorporated 20 November 2017, registered at exactly the same address, 46 Syon Lane, Osterley TW7 5NQ, under SIC 49420 removal services, with James De-Machen as its active director and James Alexander Goodwin who resigned as a director on 19 December 2019. It shares this company's principal and its registered office, so it reads as an affiliate rather than a rival, but no website, telephone number or Google profile that we could find belongs to it, and a contract made with one company is not enforceable by the other. Companies House record read 27 September 2026.

A & S G James Removals and Storage, High WycombeA different removals business altogether, in Buckinghamshire, which traded from the domain jamesremovals.co.uk from at least December 2001 until the address redirected to asgjamesremovals.co.uk in 2021. The domain is now held by a third party through Namecheap with a redacted registrant and resolves to nothing, so a customer typing the .co.uk spelling today reaches no site at all rather than this company. Wayback captures of 4 December 2001 and 9 December 2021, read 27 September 2026.

Before you book, match all three of these to this listing: company number 04645607, the trading address at Old Post Office Lane, London SE3 9BY, and 020 8856 5100. The registered office on the Companies House file is 46 Syon Lane, Osterley TW7 5NQ, an agent address that hosts hundreds of companies including the related firm above, so do not be surprised when the paperwork says west London and the van says SE3. Also note that jamesremovals.co.uk belongs to nobody in this transaction, and that a Yell listing for this firm publishes telephone numbers the company does not use today.

FAQ

Is JAMES REMOVALS LTD legit?

Yes, as far as public records show. Removal Dude independently verified 19 facts about JAMES REMOVALS LTD against outside sources: Companies House records, the Google review profile, the Trustpilot profile, the Association of Independent Movers directory and the Wayback Machine archive. The company appears at Companies House under company number 04645607, incorporated 23 January 2003, trading as James Removals from Old Post Office Lane, London SE3 9BY. JAMES REMOVALS LTD scores 80 out of 100 on the Removal Dude score with a verdict of Check Before Booking, last checked 27 September 2026.

Who runs JAMES REMOVALS LTD?

James De-Machen, born February 1976, has been the only serving director since the company was incorporated on 23 January 2003 and is identity verified on the Companies House register. Ownership sits with James De Machen Holdings Ltd, company 17244071, which holds 75 percent or more of the shares and voting rights, notified on 6 July 2026. James Alexander Goodwin, a director from incorporation until 13 December 2019, held the registered right to appoint and remove directors from 15 January 2017 until it ceased on that same day. James De-Machen is named as owner in the trade press coverage listed above.

Is JAMES REMOVALS LTD insured?

This listing records the cover as advertised, never as verified, because the United Kingdom keeps no public register of removals insurance. The company says standard removal cover is up to 50,000 pounds and can be extended if required, but no underwriter, no policy number and no excess appear anywhere we could read on 27 September 2026. The company replies to complaints also describe a seven week claim window for damage and a six day window for storage claims, so ask what your windows are. Before booking, ask for a current schedule with policy number, amounts and dates valid on your moving date.

How good are JAMES REMOVALS LTD reviews?

Here is what the public review platforms show for JAMES REMOVALS LTD. Google shows 4.8 out of 5 from 212 reviews, and the breakdown is 197 five star, 4 four star, 2 three star, 2 two star and 7 one star, so 9 of the 212 are rated one or two stars. Trustpilot shows 4.9 out of 5 from 220 reviews, with 207 five star, 4 four star, 1 three star, 1 two star and 7 one star, so 8 of the 220 are rated one or two stars. JAMES REMOVALS LTD has 20 complaints documented in full, verbatim, with the company's reply where one exists, as of 27 September 2026, and 169 of the 212 Google reviews carry an owner reply.

Which firm is the real JAMES REMOVALS LTD?

Match the details, not the name. The firm this listing covers is JAMES REMOVALS LTD, company number 04645607, at Old Post Office Lane, London SE3 9BY, phone 020 8856 5100, website jamesremovals.com. A second active removals company, JAMES STORAGE & REMOVALS LTD, company 11071343, is registered at the same Osterley address with the same director, and the domain jamesremovals.co.uk belongs to a third party that once ran a different removals firm in High Wycombe. Before booking anyone called James Removals, match the company number, address and phone number on the contract to the firm described here.