Sterling Relocation Limited
International and corporate relocation out of Uxbridge since 1991, trading online as Sterling Lexicon: BAR member, FIDI affiliate with FAIM certification to 2029, and all 145 Google reviews read end to end at an average of 4.7 out of 5.
Solid evidence on the essentials. The questions below matter more than usual with this company.
Registered office Building 4 Sanderson Road, Uxbridge Business Park, Uxbridge, England UB8 1DH, the same building the Google profile, the BAR member record and the FIDI affiliate page all give
Before you book
Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.
- Confirm which entity and brand holds your contractthe profile trades as Sterling Lexicon while the legal entity is Sterling Relocation Limited, so match the name on your quote to the company number (02670177).
- Ask for the protection levels in writingthree levels are published, so confirm which applies to your shipment, what it excludes and the excess.
- Ask what the written quote holdsorigin and destination services, customs handling, and the validity period.
- Move coordinatorconfirm your coordinator and how updates work while goods are at sea or in customs.
- Destination handoversask how partner handovers are supervised and who is responsible for claims.
- Membership detailsconfirm the BAR and FIDI details that apply to your move and the dispute route they give you.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | STERLING RELOCATION LIMITED |
| Company number | 02670177 |
| Incorporated | 11 December 1991 |
| Status | Active |
| Address | Registered office Building 4 Sanderson Road, Uxbridge Business Park, Uxbridge, England UB8 1DH, the same building the Google profile, the BAR member record and the FIDI affiliate page all give |
| Phone | 020 8841 7000 (BAR member record and FIDI affiliate page; the Google profile carries the same number masked) |
| Website | www.sterlinglexicon.com (Google profile and FIDI contact) and www.sterlingmoving.co.uk for consumer quotes; the BAR record still points at www.sterlingrelocation.com, which served a Cloudflare error page when we opened it on 24 September 2026 |
| Areas | London and the Home Counties including Uxbridge, Hillingdon and Buckinghamshire for UK moves, plus worldwide relocation through the group network: the review file covers moves to and from France, India, the United States, Canada, Australia, Germany, Italy, Switzerland, Portugal, Malaysia, Hungary, Belgium, Ireland and Gibraltar |
| Storage | As advertised: short term storage, long term storage and moving related storage are all listed on the Google profile services panel, and one complaint in the file concerns goods kept in storage for two years. No UK storage address is published on any site we read, so we could not verify a facility for this entity. |
| FAIM certificate | Expiry 2029 on the FIDI affiliate page for STERLING LEXICON UNITED KINGDOM, read 24 September 2026 |
| Google profile hours | 08:00 to 17:00 Monday to Friday, closed Saturday and Sunday, with wheelchair accessible parking and entrance and online appointments offered |
| BAR member number | S059, member id 550, national and overseas flags both set, with a review panel hosted off the BAR domain |
| Upstream owner | Lexicon Emea Ltd, company 08622389, at the same Uxbridge address, holding 75 percent or more since 6 April 2016 |
| Filing position | Accounts to 31 December 2025 fall due at Companies House by 30 September 2026, six days after we checked |
| Google place topics | Reviewers most often mention helpful staff at 35 mentions, responsive staff at 14, moving consultant at 6, professional consultant at 6 and careful packing at 3 |
| Group consumer site | sterlingmoving.co.uk runs a video survey and a volume calculator under the same +44 208 841 7000 number and carries a Lexicon Relocation LLC footer with a US DOT number |
What reviewers report
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 4.7 / 5 | 145 | 10 of 145 sit at three stars or lower. Three of those carry no words at all, the other seven carry text, and four of the seven carry a company reply. Across the whole profile 51 of 145 reviews have a written answer | |
| Trustpilot | 3.4 / 5 | 6 | 4 of the 6 are one star, and not one of the six reviews, positive or negative, carries a company reply |
What people love about this company
We read all 145 Google reviews end to end, dated 30 July 2017 to 8 September 2026, including every one of the 51 company replies, plus all 6 Trustpilot reviews on sterlinglexicon.com including any responses, of which there are none. Google's own rating breakdown matches our fetch exactly, so nothing is missing:
Across 151 reviews (145 Google at 4.7 with 93 per cent at four or five stars, plus 6 Trustpilot reviews at 3.4, read September 2026), 51 of the 145 Google reviews carry company replies and the newest review is 16 days old at reading. The praise names consultants and careful long route packing with fast quoting. The recurring low star themes are communication while shipments are in transit and partner handovers at destination. Volume peaked in 2023 and has run steady since (22 reviews in the last twelve months against 27 the year before).
Figures aggregate every review we read on 2026-09-24; we publish the pattern, not individual reviews.Identity warning
4 firms trade under this name.
Three businesses trading as some form of Sterling sit within a short drive of each other and only one of them is this entity. Before you book, match three things: company number 02670177 on the Companies House register, the Uxbridge address at Building 4 Sanderson Road, and the 020 8841 7000 number that appears on both the BAR record and the FIDI page. Removal Dude publishes this as consumer risk information, not as a complaint about any of the firms listed above.
FAQ
Is Sterling Relocation Limited legit?
Yes. Sterling Relocation Limited is an active private limited company, number 02670177, incorporated on 11 December 1991 and registered at Building 4 Sanderson Road, Uxbridge Business Park, Uxbridge UB8 1DH. Its accounts to 31 December 2024 were filed on 17 February 2026, and it holds a BAR member record under number S059 plus a FIDI affiliate page listing FAIM certification to 2029. Removal Dude verified the company details from Companies House on 24 September 2026.
Who runs Sterling Relocation Limited?
Three officers are on the Companies House register for 02670177: Elemental Company Secretary Limited as secretary from 1 July 2024, Kevin Patrick Gannon as director from 15 May 2018, and Peter David Dance Jr as director from 30 June 2026. Michael Joseph Brannigan's directorship ended on the same day Mr Dance was appointed. Upstream, Lexicon Emea Ltd holds 75 percent or more of the shares and voting rights.
Is Sterling Relocation Limited insured?
We cannot verify it, and neither can you from public sources, because the UK keeps no public register of goods in transit or public liability cover. The group's quote site publishes three levels of shipping protection by name and the Google profile lists shipping protection as a service, but no amount, excess, underwriter or policy number is published anywhere. Ask for the written schedule of cover before you pay a deposit.
Are the reviews for Sterling Relocation Limited good?
Mostly. The Google profile carries 145 reviews at 4.7 out of 5, and we read all 145 end to end: 126 five-star, 9 four-star, 4 three-star, 1 two-star and 5 one-star, with 51 reviews answered by the company. The counterweight is Trustpilot, where sterlinglexicon.com has 6 reviews at a displayed 3.4, four of them one star, and no reply to any of them.
Which Sterling company is the right one?
This one is STERLING RELOCATION LIMITED, company 02670177, trading as Sterling Lexicon from Uxbridge on 020 8841 7000. Sterling Movers Ltd in South East London and Sterling Moves in Teddington are separate businesses, and several dissolved companies on the register have used Sterling names that this entity also carried before 2006. Match the company number and the phone number before you book.