Allen and Young Removals
Allen and Young Removals is the Hendon removals and storage firm at 24b Second Avenue, company 05337186 on the public register since 19 January 2005 and run by the same man, Kelvin Young, since the week after incorporation. This listing read every one of its 93 Google reviews and all 20 Trustpilot reviews: every review on both platforms is five stars, and the firm also carries a live Which? Trusted Trader endorsement at 5.0 from 55 reviews. The thing to take seriously here is not a complaint tail, because there is not one; it is that a record this clean deserves a small test job before you hand it a whole house.
Solid evidence on the essentials. The questions below matter more than usual with this company.
24b Second Avenue, Hendon, London NW4 2RN
Before you book
Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.
- Put the cover question in writing before you bookgoods in transit cover of up to 20,000 pounds is included free with a 200 pound excess you pay, valuation is by age and condition not new for old, so ask for the policy sheet and decide whether your home contents policy or a top up covers high value items better.
- Ask what the written quote holdsno prices are published, so get the price, what happens if volume or access differs on the day, and the validity period in writing; reviewers record quotes being honoured through long delays, so ask for the same terms.
- Confirm which survey covers your movein person visits, remote video surveys and estimates from customer videos all appear in the corpus, so make sure everything you need moved was actually seen before the price is fixed.
- Ask who leads your move dayKelvin Young is named in nearly every recent review and personally runs jobs, so confirm whether he is on your date, how many crew and vans are planned and what happens if anything changes.
- Storage in writingif storage is involved, ask for the facility location, the inventory process and the charging structure before goods leave your home.
- Ask the payment termswhat deposit is due, when the balance is paid and what the cancellation terms are for a date change or a collapsed chain, which several reviewers' stories show does happen.
- Note the dispute routethis firm's complaints policy routes unresolved complaints to the Which? Trusted Traders alternative dispute resolution service on 0117 456 6031, which is a consumer protection most small firms do not offer.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | ALLEN & YOUNG LTD |
| Company number | 05337186 |
| Incorporated | 19 January 2005 |
| Status | Active, private limited company, filing as a micro entity. SIC codes 49420 removal services, 52103 operation of warehousing and storage facilities, 38110 collection of non hazardous waste and 52219 other service activities incidental to land transportation. Micro entity accounts made up to 31 January 2026 were filed on 7 October 2026 and the next confirmation statement falls due by 2 February 2027. The company began as HANDY VAN LTD on 19 January 2005, was HANDY VANS LTD from 19 April 2006 and took its present name on 11 July 2007. Kelvin Eric Young has been the sole active director since 20 January 2005 and Companies House identity verification is complete. |
| Address | 24b Second Avenue, Hendon, London NW4 2RN |
| Phone | 0208 203 9608 |
| Website | allenandyoung.co.uk |
| Areas | London wide from the Hendon NW4 base, with dedicated area pages for the northern, north western, western, southern and eastern postal districts, Barnet, Enfield, Harrow, Watford and St Albans, plus UK wide moves and Western Europe relocations; worldwide shipping is arranged through partners and the firm holds no overseas trade group membership |
| Storage | A storage service is offered from what the site calls a purpose built and secure facility in the heart of North London, with an inventory written as goods are loaded and one company handling the whole chain. No facility address, capacity figures or photographs are published; an older area page places the firm's storage on the A406 North Circular Road. No inspection exists for us. As advertised. |
| Directors on the record | Kelvin Eric Young, director since 20 January 2005, the only active officer, identity verified by Companies House; Sarah Young, secretary from incorporation, resigned 14 February 2011; two formation agent nominee officers served two days each in January 2005 |
| Ownership | Kelvin Eric Young holds 75 percent or more of shares, notified 6 April 2016; no other person or company on the PSC register |
| Google profile | Allen and Young Removals, cid 8091730893221287085 proven from the firm's own maps link, 5.0 out of 5 from 93 reviews, zero owner answers, corpus read in full; the site's own review badge understates the total at 85 |
| Review corpus read | Google: all 93 reviews, both sorts, distribution 93/0/0/0/0. Trustpilot: all 20 reviews, distribution 20/0/0/0/0, profile claimed September 2024. Which? Trusted Trader: 55 reviews at 5.0 visible on the profile |
| Trade body position | BAR: not a member. NGRS: not a member (85 member sitemap has no match), though the firm's own site claimed NGRS membership and ombudsman regulation in 2010 and 2014. FIDI: not a member. Which? Trusted Trader: endorsed and live |
| Price data point | A verified Trustpilot customer recorded 3,276.59 pounds for a two day packing and move job with a five person team from Uxbridge to Cardiff, October 2024; the firm publishes no prices of its own |
| ADR protection | The complaints policy names Which? Trusted Traders alternative dispute resolution on 0117 456 6031 as the escalation route after the firm's own five day response and 28 day remedy windows |
What reviewers report
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 5.0 / 5 | 93 | None exist. Every review since the corpus begins in January 2013 is five stars, so there is no negative tail to read and no dispute to weigh. The absence of any owner answers on Google is not response behaviour to criticism, it is simply unused; nothing on this profile has ever needed answering. | |
| Trustpilot | 4.6 / 5 | 20 | None exist; per band filters for four, three, two and one stars all return no matches. The 4.6 TrustScore against a perfect corpus is Trustpilot's time decay arithmetic on a small, young profile claimed in September 2024, not a sign of hidden complaints. The only company reply, on a July 2026 five star review, reads Thanks Mark, all in a days work! Kind Regards Kelvin. |
What people love about this company
We read the entire Google corpus, all 93 reviews, in two depth 4490 sweeps, one sorted newest and one sorted lowest rating, against a profile total of 93 at 5.0. Nothing was left unread: the distribution is 93 five star, 0 four star, 0 three star, 0 two star and 0 one star, the span runs from 4 January 2013 to 17 October 2026, 92 reviews carry written text, and 0 carry an owner answer. On Trustpilot we read all 20 reviews end to end against a profile total of 20 at a TrustScore of 4.6, with per band star filter probes confirming the distribution of 20 five star and nothing else. Trustpilot itself displays a notice that the company has no recent history of asking for reviews, and exactly one company reply exists on the platform, a short personal thank you signed Kelvin on a five star review from July 2026. On Google the firm has never replied to a review, which has never yet mattered, because no Google review has ever given it less than five stars.
Across 113 reviews read end to end (93 Google at 5.0 and 20 Trustpilot at 4.6, read October 2026), 100 percent of reviews on both platforms are five stars and none sit at one or two stars. The praise themes are personal leadership by the owner, careful labelled packing, calm handling of difficult days and exceptional repeat custom, with several reviewers recording three or more moves with the firm. Google reviews arrive at a steady 11 per year and the newest was posted on the morning of the check date; Trustpilot added 9 reviews in the trailing year. At least 7 reviews appear with near identical wording on both platforms, so the two corpora overlap somewhat; we record platform totals as the platforms publish them.
Figures aggregate every review we read on 2026-10-17; we publish the pattern, not individual reviews.Identity warning
4 firms trade under this name.
Match three things before you book: company number 5337186, phone 0208 203 9608 and the 24b Second Avenue NW4 2RN address. The firm prints all three on its own site and the same triple appears on its Which? Trusted Trader profile, its Yell listing and its Apple Maps pin. The complications are stale data and a shared brand name rather than impostors. Third party directories carry wrong or expired information: one aggregator marks the business permanently closed, which it is not, and another directory lists two old phone numbers, including a freephone the firm stopped leading with years ago. And the Handy Vans name from the firm's own history now belongs on the web to unrelated firms in Aylesbury, Belfast and Leicester, so a search for Handy Vans will not find this company. Book from allenandyoung.co.uk and match the number before any money moves.
FAQ
Is Allen and Young Removals legit?
Yes, as far as public records show. Removal Dude independently verified 16 facts about Allen and Young Removals against outside sources: the public record and public review platforms. Allen and Young Removals appears at Companies House under company number 05337186, incorporated 19 January 2005. Removal Dude's published verdict for Allen and Young Removals is "Book - ask these questions", last checked 2026-10-17.
Is Allen and Young Removals insured?
Allen and Young Removals advertises goods in transit insurance up to the value of 20,000 pounds, provided free of charge and a dedicated fleet of fully insured removal vehicles, but insurance on this listing is an advertised claim, not an independently verified fact. The UK has no public register of removals insurance, so no outside checker can confirm cover from records alone. Before booking, ask for the policy schedule itself: policy number, what it covers, the amount, valid on your moving date. Any firm can say it is fully insured; the schedule is the proof.
How good are Allen and Young Removals reviews?
Here is what the public review platforms show for Allen and Young Removals: Google shows 5.0 / 5 from 93 reviews. Trustpilot shows 4.6 / 5 from 20 reviews. Across those platforms, 0 of the 113 reviews we read are rated one or two stars as of 2026-10-17.
Which firm is the real Allen and Young Removals?
More than one business trades under this name, so match the details, not just the name. The firm this listing covers is ALLEN & YOUNG LTD, company number 05337186, 24b Second Avenue, Hendon, London NW4 2RN, phone 0208 203 9608, website allenandyoung.co.uk. The other 4 entries are separate firms that happen to share the same name. Before booking anyone called Allen and Young Removals, match the company number, address and phone number on the contract to the firm described here.