Whites Removals Ltd
At a glance
Removal Dude scores Whites Removals Ltd 82/100, with a verdict of Check Before Booking. Google rates Whites Removals Ltd 4.9 / 5 from 92 reviews. Removal Dude verified 6 facts about Whites Removals Ltd against independent public records. This listing documents 2 complaints about Whites Removals Ltd in full, each with the company's reply. Whites Removals Ltd holds no BAR, NGRS or FIDI membership. Removal Dude last checked every fact about Whites Removals Ltd on 24 August 2026.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | Whites Removals Ltd |
| Company number | 07571303 |
| Incorporated | 21 Mar 2011 |
| Status | Active, 2 directors |
| Address | 270 Great Lister Street, Birmingham B7 4DB |
| Phone | 0121 359 3571 |
| Website | whitesremovals.co.uk |
| Areas | Birmingham and the West Midlands |
| Storage | Containerised storage, secured and monitored (advertised) |
| “Established in 1898” claim | Advertised; company incorporated 2011 |
| Registered office | Sutton Coldfield (trading from Birmingham) |
| Containerised storage | Advertised on website |
What customers say
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 4.9 / 5 | 92 | 3 of 92 (2 one-star, 1 three-star) |
What people love about this company
We read the lowest-rated Google reviews end to end, including every owner reply:
The reviews read like a small firm that has been doing this a long time: customers describe owner Luke visiting beforehand to check the contents and plan the move, a four-day packed move executed to plan, furniture dismantled and rebuilt, and teams named by name. One customer writes that they used Whites 23 years ago and came back for the second move because the standard had not slipped. Every negative review carries a substantive, detailed reply, and the replies engage the facts rather than dismissing them. The “established in 1898” line on the Google profile predates the limited company by more than a century and could not be verified from the record, which is why it sits in the advertised column.
The complaints, and the company's answers
There are exactly two one-star reviews and one three-star on Google, and the company has answered every one of them. Here is both sides of each substantive exchange, verbatim. We note, we don't accuse.
Google one-star - broken items, insurer never settled
Google three-star - storage pickup damage dispute
The one-star insurance dispute is the one to read carefully: the customer says items were broken and the insurer never settled it, the company says the vast majority of items were moved successfully over a three-day job and the claim was handled through its insurers. The three-star storage review was answered with an explanation that another removal company collected the goods for international shipping, and the one-star about boxes in a communal area got a polite explanation too. From outside we cannot judge fault in any of these disputes. What we can say is that this company answers its critics, in detail, every time, and the checklist below exists because of reviews exactly like these.
Sources: Google Maps listing (distribution, visible reviews, owner replies), read 24 August 2026. Review texts and replies cross-checked via DataForSEO business data, 24 August 2026.Before you book, ask for these six things
- The insurance schedule, not a summaryGoods in Transit and public liability, with the policy number and cover amount, valid on your moving date. Any firm can say “fully insured”; the schedule is proof.
- A written quote that states what is includedPacking materials, fuel, congestion and ULEZ charges, stairs, waiting time. The most common complaint in this industry is a price that grows on moving day.
- Deposit terms in writingAmount, when it is taken, and refund conditions. If the firm belongs to the BAR, deposits are additionally protected by their Advance Payment Guarantee.
- Who will actually turn upAsk directly: is this job subcontracted, and if so, to whom? The name on the van should match the name on your contract.
- What happens past the quoted hoursMany quotes are “2 people and a van” with a minimum charge (often 3 hours). What rate applies after that, and when does it start counting? Get it in writing before moving day.
- A name and number match Especially with this company: the contract name, phone number and address should match the registered details (company number 07571303, 270 Great Lister Street, Birmingham B7 4DB, 0121 359 3571). See the warning box below.
Warning: 2 firms trade under this name
Before booking anyone called Whites Removals, match the phone number, address and company number to the Birmingham firm described in box 1. The Worthing firm in box 2 is not connected to this listing.
Memberships
We checked the public member directories of the three bodies that matter in UK removals on 24 August 2026:
| BAR | Not a member | Code of Practice, regular inspections, Advance Payment Guarantee on deposits |
| NGRS | Not a member | Code of Practice, quality monitoring |
| FIDI | Not a member | FAIM certification, audited international standard; mainly for overseas moves |
Frequently asked questions
Is Whites Removals Ltd legit?
Yes, as far as public records show. Removal Dude independently verified 6 facts about Whites Removals Ltd against outside sources: Companies House records, public review platforms and trade body directories. Whites Removals Ltd appears at Companies House under company number 07571303, incorporated 21 Mar 2011. Whites Removals Ltd scores 82/100 on the Removal Dude score with a verdict of Check Before Booking, last checked 24 August 2026.
Is Whites Removals Ltd insured?
Whites Removals Ltd advertises fully insured, but insurance on this listing is an advertised claim, not an independently verified fact. The UK has no public register of removals insurance, so no outside checker can confirm cover from records alone. Before booking, ask for the policy schedule itself: policy number, what it covers, the amount, valid on your moving date. Any firm can say it is fully insured; the schedule is the proof.
Is Whites Removals Ltd BAR registered?
No. Whites Removals Ltd is not a member of the British Association of Removers (BAR); Removal Dude checked the BAR public member directory on 24 August 2026 and found no entry. BAR membership is voluntary and most UK removal firms hold none; it adds a Code of Practice, inspections and deposit protection, so treat it as a small positive signal, not a requirement.
How good are Whites Removals Ltd reviews?
Here is what the public review platforms show for Whites Removals Ltd: Google shows 4.9 / 5 from 92 reviews, and 3 of them are rated one or two stars. Whites Removals Ltd has 2 complaints documented in full, verbatim, with the company's reply as of 24 August 2026.
Which firm is the real Whites Removals Ltd?
More than one business trades under this name, so match the details, not just the name. The firm this listing covers is Whites Removals Ltd, company number 07571303, 270 Great Lister Street, Birmingham B7 4DB, phone 0121 359 3571, website whitesremovals.co.uk. The other entry is a separate firm that happens to share the same name. Before booking anyone called Whites Removals Ltd, match the company number, address and phone number on the contract to the firm described here.