Smartmove Removals
Enough verified evidence to list. Read the questions below before you book.
Wainbrook House, 1 Hudds Vale Road, St George, Bristol BS5 7HY
Before you book
Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.
- Ask for the cover amount in writingthe company advertises free goods in transit cover on every move, so request the policy schedule, the amount and the excess.
- Ask what the written quote holdsthe site runs an instant quote tool with a no deposit promise, so confirm the rate, what is included and how long the quote stays valid.
- Crew and vehiclesconfirm the crew size and the number of vehicles, and what happens if the load needs more time or another van.
- Confirm the day-of crewthe arrival window, parking arrangements and who your contact is on the day.
- Damage claimsask how reports and claims are handled, including the timescale for reporting anything after the move.
- Compound storageif you plan to store, ask how the compound is charged, how access works and what the inventory process covers.
- Changes and cancellationsask how both are handled before you pay anything.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | Smartmove Removals & Haulage Limited |
| Company number | 08921255 |
| Incorporated | 4 March 2014 |
| Status | Active, one director and a company secretary |
| Address | Wainbrook House, 1 Hudds Vale Road, St George, Bristol BS5 7HY |
| Phone | 0117 911 7703 |
| Website | smartmovebristol.co.uk |
| Areas | Bristol and the South West |
| Storage | Own compound with CCTV at Hallen Industrial Estate, BS10 7SE (advertised) |
| “Established in 1999” claim | Advertised; company incorporated 2014 |
| Goods in transit cover | Advertised, not verified* |
| “Most reviewed in the South West” | Advertised; plausible, unchecked |
| SIC code | 49420 - Removal services |
What reviewers report
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 4.9 / 5 | 393 | 12 of 393 (8 one-star, 4 two-star) | |
| Trustpilot | No profile | 0 | No Trustpilot profile found for smartmovebristol.co.uk |
What people love about this company
We read the full Google review corpus (all 393 reviews) end to end via DataForSEO on 25 August 2026, including the 100 most recent and every negative review (all 12, however old), plus every owner reply we could read. There is no Trustpilot presence (profile URL exists but zero reviews).
Across 393 Google reviews read end to end in August 2026 (4.9 out of 5), 97 per cent rate four or five stars, and 1 of the 12 one and two star reviews carries a company reply. No Trustpilot profile exists for this company, so the public record rests on a single platform. The praise names the office team, an extra van arranged on the day and care for children and plants on moving day. The low star reviews are mostly several years old and turn on damaged items and communication after the move. Reviews arrive steadily: 42 fell in the last twelve months against 34 the year before.
Figures aggregate every review we read on 25 August 2026; we publish the pattern, not individual reviews.Identity check
Match three things before you book: company number 08921255, phone 0117 911 7703, and the Wainbrook House, 1 Hudds Vale Road, St George, Bristol BS5 7HY address. The site footer prints registered in England and Wales Number: 08921255 with the phone number (smartmovebristol.co.uk, read 7 November 2026), the register shows the company Active at that address (Companies House, read 7 November 2026), and the same triple was cross-checked against Google on 25 August 2026. The name itself is the first complication: the register shows the company renamed on 30 September 2026 from SMARTMOVE REMOVALS & HAULAGE LIMITED to SMARTMOVE REMOVALS & STORAGE LIMITED, while the website footer still prints the old name (Companies House previous names and site footer, both read 7 November 2026), so a contract may legitimately show either name while the number stays 08921255. The second is how crowded the name is. Companies House searches read 7 November 2026 returned SMART MOVE REMOVALS LTD 15679683 of Blackpool, Active, SMART MOVES REMOVALS LTD 15774015 of Wallasey, Active with an active proposal to strike off, and MOVE SMART REMOVALS LTD 11884579 of Harlow, Active, plus SMARTMOVE REMOVALS AND STORAGE LTD 07805045 of Cheshire, dissolved on 11 November 2025, whose name is now almost identical to this company's new one (Companies House company pages, read 7 November 2026). Domain probes on 7 November 2026 found one live lookalike trading site: smartmoveremovals.co.uk, run as Smart Move Removals from Handforth and Wilmslow on 01772 230147, publishes no company number and we could not match it to any register entry in the searches above, so treat it as a different firm; smartmove-removals.co.uk is a parked domain and smartmovebristol.com holds no DNS record.
FAQ
Is Smartmove Removals legit?
Yes, as far as public records show. Removal Dude independently verified 7 facts about Smartmove Removals against outside sources: the public record and public review platforms. Smartmove Removals appears at Companies House under company number 08921255, incorporated 4 March 2014. Removal Dude's published verdict for Smartmove Removals is "Checks needed first", last checked 25 August 2026.
Is Smartmove Removals insured?
Smartmove Removals advertises free goods in transit liability cover and free packing material on every move, but insurance on this listing is an advertised claim, not an independently verified fact. The UK has no public register of removals insurance, so no outside checker can confirm cover from records alone. Before booking, ask for the policy schedule itself: policy number, what it covers, the amount, valid on your moving date. Any firm can say it is fully insured; the schedule is the proof.
How good are Smartmove Removals reviews?
Here is what the public review platforms show for Smartmove Removals: Google shows 4.9 / 5 from 393 reviews, and 12 of them are rated one or two stars. Trustpilot shows No profile from 0 reviews. Across those platforms, 12 of the 393 reviews we read are rated one or two stars as of 25 August 2026.