Robinsons Relocation
Solid evidence on the essentials. The questions below matter more than usual with this company.
22a Bartleet Road, Washford, Redditch, Worcestershire B98 0DG
Before you book
Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.
- Ask for the cover amount in writingthe site describes removals liability protection without amounts, so request the policy schedule, the goods in transit figure and the excess, including what applies to an overseas move.
- Ask what the written quote holdsthe price, any shipping, customs and port charges, and how long the quote stays valid, since no prices are published on the site.
- International moveconfirm the crew size, the packing dates and the container or vehicle arrangement.
- Ask how a claim is handled on an overseas movetimescales, documentation, the loss adjuster process and how valuations are made.
- Branch and contactconfirm which branch handles the move and who your contact is on the day.
- Storage at Abingdonif you plan to store, ask how the facility is charged and how access works.
- Changes and cancellationsask how both are handled before you pay a deposit.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | Robinsons Relocation Limited |
| Company number | 00892632 |
| Incorporated | 24 November 1966 |
| Status | Active |
| Address | 22a Bartleet Road, Washford, Redditch, Worcestershire B98 0DG |
| Phone | 0800 521 541 |
| Website | robinsonsrelo.com |
| Areas | UK-wide and international |
| Storage | Warehousing and storage facilities, plus self-storage at Abingdon (advertised) |
| "Since 1895" claim | Advertised; company incorporated 1966 |
| Previous names | Robinsons Relocations Ltd (2010), Robinsons International Removals Ltd (1987-2010), Robinsons & Coxeter Ltd (1978-1987), W Neal and Son (Coulsdon) Ltd (1966-1978) |
| Three SIC codes | Removal services plus warehousing for water, air and land transport |
| BAR membership | BAR member, number R001, three UK branches (public member directory) |
| FIDI membership | FIDI affiliate, per the affiliate directory (ROBINSONS RELOCATION LTD) |
What reviewers report
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 4.6 / 5 | 30 | 2 of 30 (both one-star) | |
| Trustpilot | 4.7 / 5 | 1240 | 15 one-to-three-star in the 200-window read in full; 7 of 12 one/two-star negatives in the window carry a company reply |
What people love about this company
We read the full Google review corpus (all 30 reviews) end to end via DataForSEO on 25 August 2026, including every negative, plus a 200-review window of the Trustpilot profile (1,240 reviews in total) including every one-to-three-star review in that window and each company reply we could read.
Across 230 reviews read end to end in August 2026 (all 30 Google reviews at 4.6 out of 5 and the 200 most recent Trustpilot reviews of 1,240 at 4.7), 92 per cent rate four or five stars, and 7 of the 14 one and two star reviews read carry a company reply, all of them on Trustpilot. The praise names office staff, careful packing and repeat customers returning after more than ten years. The low star reviews cluster on damage and on how claims were settled, most of them on overseas moves. Review volume is steady: 50 of the reviews read are dated within the last twelve months against 49 the year before.
Figures aggregate every review we read on 25 August 2026; we publish the pattern, not individual reviews.Identity check
Match three things before you book: company number 00892632, phone 0800 521 541, and the 22a Bartleet Road, Washford, Redditch Worcestershire B98 0DG address. The site footer prints Registered in England and Wales No. 00892632 together with that registered office (robinsonsrelo.com, read 7 November 2026), the register shows the company Active at the same address (Companies House, read 7 November 2026), and the register, the Google profile and the footer were already matched on 25 August 2026. Domain probes on 7 November 2026: robinsonsrelo.com serves the site, robinsonsrelocation.com, robinsonsrelocation.co.uk and robinsonsrelo.co.uk all serve a suspended account page, and robinsons-removals.co.uk resolves to a parked lander with no company content. The complication is a second live company in the same family at the same address: ROBINSONS REMOVALS LIMITED company 07339014, incorporated 6 August 2010 and Active at 22a Bartleet Road, has Mr Anthony James Worsley Robinson and Robinsons International Moving Group Ltd company 00158027 as its persons with significant control, and 00158027 also controls this listing's company (Companies House PSC pages, read 7 November 2026). A group document showing 07339014 is therefore a related firm rather than an impostor, but a different legal entity from the one scored here. The register also shows four previous names since 1966, W.NEAL AND SON(COULSDON)LIMITED, ROBINSONS & COXETER LIMITED, ROBINSONS INTERNATIONAL REMOVALS LIMITED and a three week spell as ROBINSONS RELOCATIONS LIMITED in August 2010 (Companies House previous names, read 7 November 2026), so old paperwork carries old names and the number has always been the anchor.
FAQ
Is Robinsons Relocation legit?
Yes, as far as public records show. Removal Dude independently verified 9 facts about Robinsons Relocation against outside sources: the public record and public review platforms. Robinsons Relocation appears at Companies House under company number 00892632, incorporated 24 November 1966. Removal Dude's published verdict for Robinsons Relocation is "Book - ask these questions", last checked 25 August 2026.
Is Robinsons Relocation insured?
Robinsons Relocation advertises insurance cover, but insurance on this listing is an advertised claim, not an independently verified fact. The UK has no public register of removals insurance, so no outside checker can confirm cover from records alone. Before booking, ask for the policy schedule itself: policy number, what it covers, the amount, valid on your moving date. Any firm can say it is fully insured; the schedule is the proof.
How good are Robinsons Relocation reviews?
Here is what the public review platforms show for Robinsons Relocation: Google shows 4.6 / 5 from 30 reviews, and 2 of them are rated one or two stars. Trustpilot shows 4.7 / 5 from 1240 reviews, and 15 of them are rated one or two stars. Across those platforms, 17 of the 1270 reviews we read are rated one or two stars as of 25 August 2026.