C.W. Smith and Sons (Removals) Limited, trading as EXACT Moves
Office and business relocation, storage and house moves from Grays and West Thurrock, with a Romford registered office. Trading as EXACT Moves, on the Companies House register since 1973.
Enough verified evidence to list. Read the questions below before you book.
Registered office 10 Western Road, Romford, Essex RM1 3JT. Operational base Unit C2, Queensbridge Industrial Park, 795 London Road West, Grays RM20 3LH
Before you book
Worth asking before you pay a deposit. The answers take two minutes on the phone and make the written quote stronger.
- Confirm which trading name holds your contractthe company trades as EXACT Moves, so match the name on your quote to the legal entity (company 01091590).
- Insurance coverconfirm the types and amounts in writing and ask for the policy schedule.
- Ask what the written quote holdsthe price, the validity period and what happens if the day runs long.
- Confirm the day-of crewthe crew size, the arrival window and which base your crew comes from.
- Day-of delaysask how they are handled and priced.
- Ask about date changeshow they are handled and priced.
Verification summary
Every item is independently verified from public records unless marked “advertised” - those are claims the company makes that we could not confirm from the outside.
Key facts
| Legal name | C.W. SMITH AND SONS (REMOVALS) LIMITED |
| Company number | 01091590 |
| Incorporated | 22 January 1973 |
| Status | Active |
| Address | Registered office 10 Western Road, Romford, Essex RM1 3JT. Operational base Unit C2, Queensbridge Industrial Park, 795 London Road West, Grays RM20 3LH |
| Phone | 01708 771 290 (company website and Google profile) |
| Website | www.exactmoves.co.uk |
| Areas | Grays, West Thurrock and Purfleet in Thurrock, Romford and Havering, and office moves across London and the South East |
| Storage | As advertised: over 30,000 sq.ft. of managed secure storage at Unit C2, Queensbridge Industrial Park, West Thurrock. The address is confirmed by the Google profile and the Thurrock Council rates list, the floor area we could not measure. |
| Trading name | EXACT Moves, also written EXACT Business Moves |
| Operational base | Unit C2, Queensbridge Industrial Park, 795 London Road West, Grays RM20 3LH |
| Former trading address | Charles House, 49-51 Brentwood Road, Romford RM1 2EU, still shown on one directory |
| Legacy domain | www.officerelocations.co.uk, serving an older Exact Business Moves site with the same phone number and info@exactmoves.co.uk |
| Google profile identifier | cid 11280145772585815332, place id ChIJbQcMedaw2EcRJA2avdAgi5w |
| Published hours on the Google profile | Monday to Friday 08:00 to 17:00, closed at weekends |
| Terms of contract | Published July 2020, quotation open for 28 days, liability limited for damage to premises, damage must be noted on the worksheet or delivery receipt |
What reviewers report
| Platform | Score | Reviews | One and two-star |
|---|---|---|---|
| 3.8 out of 5 | 17 | 5 of 17 are one or two star, and 3 of those 5 carry a company reply. Two negatives, one from 2018 and one posted the day before we checked, carry no reply. Four reviews in the corpus carry no written text at all. |
What people love about this company
We read every Google review on the profile, all 17 of them, from 12 August 2016 to 23 September 2026, including every company reply. There is no Trustpilot page for this company, so Google is the whole public corpus. Review dates and the platform total are shown so you can judge freshness for yourself.
Across 17 Google reviews (read September 2024), 71 per cent rate four or five stars and 3 of the 5 one and two star reviews carry company replies. The praise follows careful, hardworking crews; the low star themes are scheduling and the condition of items on arrival. The corpus is small, so the checklist questions carry extra weight.
Figures aggregate every review we read on 2026-09-24; we publish the pattern, not individual reviews.Identity check
Match three things before you book: company number 01091590, phone 01708 771 290, and an address, because there are two. The registered office is 10 Western Road, Romford RM1 3JT while the operational base and the Google profile sit at Unit C2, Queensbridge Industrial Park, 795 London Road West, Grays RM20 3LH (Companies House and DataForSEO Google profile, both read 24 September 2026), and the site footer prints the Grays postcode and the phone but no company number (exactmoves.co.uk footer, read 7 November 2026). The company trades as EXACT Moves: its own contract page is headed CW SMITH AND SONS (REMOVALS) T/AS EXACT MOVES (read 24 September 2026), so a quote may carry either name while the number stays 01091590. Domain probes on 7 November 2026: exactmoves.co.uk is the live site, officerelocations.co.uk still serves the older Exact Business Moves site, printed with the same phone number 01708 771 290 and the same info@exactmoves.co.uk address (page read 7 November 2026), exactmoves.com resolves to a BuyDomains sale page held by a third party, and cwsmith.co.uk and exactmovesremovals.co.uk hold no DNS record. A Companies House name search read 24 September 2026 found no other removal company trading under the C.W. Smith and Sons name, and the 7 November 2026 search for C W Smith and Sons returned this company alongside other Smith and Sons firms in unrelated trades. The complication is two trading names, a footer without the number, and a legacy domain still serving an older brand.
FAQ
Is C.W. Smith and Sons (Removals) Limited the same company as EXACT Moves?
Yes. C.W. SMITH AND SONS (REMOVALS) LIMITED, company number 01091590, trades as EXACT Moves. The company's own contract page is headed CW SMITH AND SONS (REMOVALS) T/AS EXACT MOVES, and the Thurrock Council business rates list names C.W. Smith And Sons (Removals) Ltd T/A Exact Moves at Queensbridge Industrial Park in Grays.
Is C.W. Smith and Sons (Removals) Limited insured?
The company says it works with specialist industry approved insurers and invites customers to ask for a breakdown of cover amounts. No amount, underwriter or policy wording is published on the website, and no UK public register exists, so we record insurance as advertised rather than verified. Ask for the amounts in writing before you book.
Is C.W. Smith and Sons (Removals) Limited a BAR member?
No. The British Association of Removers member directory returns no record under Exact Moves, C.W. Smith or Smith and Sons, the National Guild of Removers and Storers returns no results, and there is no FIDI affiliate entry.
How good are the reviews for EXACT Moves?
Google shows 3.8 out of 5 from 17 reviews: 11 five-star, 1 four-star, 0 three-star, 1 two-star and 4 one-star. We read all 17 end to end. Three of the five negatives are complaints about the driving of liveried vehicles rather than about removal work, and three of those five carry a reply from the managing director. There is no Trustpilot page.
How do I know I am dealing with the real company?
Match three things before money moves: company number 01091590 on the paperwork, the registered office at 10 Western Road, Romford RM1 3JT, and the operational address Unit C2, Queensbridge Industrial Park, 795 London Road West, Grays RM20 3LH. The phone number to expect is 01708 771 290 and the only domain is www.exactmoves.co.uk.